Fast, easy to use web based online CRM and Opportunity & Campaign Management

"Simplicity is the ultimate sophistication" - Leonardo da Vinci


Case Studies

User Endorsements

CRM Case Studies


Medical Innovations is a firmly established medical company with many years of clinical experience. It manufactures and supplies a wide range of specialised medical equipment designed to help clinical staff improve their patients’ quality of life. The company had been using ACT! but was unhappy with the reliability of the product, so moved to Really Simple Systems.

"The implementation has been 100 per cent successful; It quite simply couldn’t have gone better." says Andy Eakins, Business Development Director, "It was perfect and fast."

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The Royal Academy of Arts is an independent fine arts institution which supports contemporary artists and promotes interest in the arts through a comprehensive and ambitious exhibition programme. Founded in 1798, the Academy is completely autonomous, politically independent and self-funding.

The famous Summer Exhibition is a hugely popular show of contemporary art held every year since 1769 and attracts up to 800,000 visitors. The Friends organisation is the third largest in the world and numbers more than 85,000 members.

The Royal Academy of Arts Magazine carries advertising from art galleries and art related companies around the word. It is published quarterly.

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With 14 offices spanning the country, Bentley Jennison is one of the fastest growing chartered accountants in the UK. The firm, which won the Large Firm of the Year category in the Accountancy Age Awards for Excellence 2006, provides a range of business support and development services covering every aspect of compliance and advisory work. Work ranges from simple accounts and tax, to sophisticated management consultancy, cross-border transactions and custom software development.

Tim Tansley, Database and Internet Marketing Manager, said "Even self-confessed technophobes have been surprised at how user-friendly and intuitive it is. In fact choosing Really Simple Systems was a no-brainer given that it was the only one of all the solutions the firm looked at that met all of its requirements". 

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Green Your Office sells ethical office products, including printer consumables, stationery, water and everything else that is needed to manage an office. Everything they sell is socially and environmentally responsible.

John Theaker, Senior Partner & Founder, said "We were using Microsoft Outlook and spreadsheets to track customers and prospects but as our business grew we needed something better. Most systems that we looked at were far too complicated, but Really Simple Systems lives up to its name and were really helpful both during and after our evaluation."

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IIZUKA can deliver custom solutions when packages aren't enough, but for a cost that is considerably less than traditional bespoke software. Managing Director Greg Hayes said "We wanted a hosted CRM system and looked at Salesforce and Sage amongst others, but chose Really Simple Systems because of its speed and low learning threshold for our users."

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Oxford-based B2M Solutions is a market leader in the rapidly growing market for mobile device management solutions. In 2005 the company launched its key product suite, mprodigy. The first enterprise mobile management solution to help organisations keep employees out on the road, mprodigy controls mobile assets and suppliers more effectively, and ensures streamlined change management when new mobile technology is introduced to staff in the field

Julie Purves, Managing Director, said "Really Simple Systems has been an absolute Godsend. It has all the functionality that we need from a CRM system while still managing to save us significant amounts of money. I would recommend it to anyone"

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CRM User Endorsements


Third Light develops and host specialist software and appliances for online image archival, galleries and collaboration, while minimising technical complexity. Based in Cambridge, Third Light's Image Management Service (IMS) is a self-contained software product for businesses, photographers, event managers and image libraries, that allows images to be managed and stored, displayed and shared using the web. IMS has been widely featured in digital photo software reviews in the press, and handles 20 million picture impressions per year.

Michael Wells, Managing Director, said ”We needed a simple CRM system to track our opportunities and produce sales forecasts across multiple products and services. As a company offering hosted solutions ourselves, we like the outsourced model and it gives us the ability for sales people to access the system outside of the office. We were up and running after an hour.”

To find out more about Third Light’s Image Management Service (IMS) click here.

 


The M Institute is a new organisation aiming to be a trusted information source and support mechanism for mid-sized businesses.

Kathy Palmer, Chief Executive of the M Institute, described her reasons for choosing Really Simple Systems Hosted CRM as follows: "We chose Really Simple Systems because we needed a system that offered remote access, was supported by helpful people, could handle our analysis needs and yet was easy to use."

 


e-FM delivers a cost effective, flexible outsourced or insourced financial management solution for business without the need for major financial investment or recruitment costs including: scaleable pay as you go finance function for all types of organisations; additional support during peak business periods when existing resource is overstretched; project based financial management support; on-line accounting solutions; a team of permanent employees based in Luton and Newcastle supported by a network of industry experienced finance professionals. Gary Jesson CEO and founder selected Really Simple Systems because "As e-FM continues to grow and add new staff and new locations, we found our old system of spreadsheets and databases cumbersome, disjointed and often out of date. We selected Really Simple Systems because of its ease of use, minimal cost, ability to scale with our business and as an outsourcing business ourselves, it seemed a natural way to manage our CRM needs."

 


Formed in 1999 by Managing Director Paul Roberts, Clunk Click Ltd has established itself as one of the UK’s leading providers of secure data backup, restore and storage solutions. With a suite of backup technologies including leading solutions for both online and onsite disk-to-disk backup, Clunk Click is one of the most respected companies in its field. With offices in Milton Keyes and North Wales, Clunk Click has rapidly expanded, backing up hundreds of millions of data files to its secure offsite data centre facilities in Manchester and London. Head of Operations Jeremy Keane says, ‘We have used other CRM systems in the past and found them cumbersome and time consuming. Having recently implemented Really Simple Systems we are confident that that it will help to encourage staff to use the system more effectively and help streamline our internal processes."

 


Penrillian specialises in producing innovative applications for mobile phones, offering expert software development, porting and consultancy for mobile devices. Graham Bell, Business Development Manager, said "We needed a system that could go live quickly and was simple to use. We chose Really Simple Systems because it was fast, simple and intuitive, competititively priced and we liked their straightforward approach."

 


Canby supplies environmentally friendly alternatives to plastic bags.

 


Rapid Intake provides rapid e-learning software and authoring systems based on Adobe Flash that enables anyone to create dynamic interactive online learning courses. Michael Suahaka, Marketing and Sales Director said, "We compared many different sales tracking systems and none were as intuitive as Really Simple Systems. It was designed for getting things done."


F2IT Ltd is a company selling specialist online software solutions for small to medium sized fashion businesses. Richard Davies, Head of Sales, says "We were looking for a CRM system that was simple, easy to use, affordable, reliable and efficient. Really Simple Systems ticked all these boxes and the fact it is an online product like ours is perfect. The support has always been second to none."

 


The British Library is the national library of the United Kingdom and one of the world's greatest libraries. It receives a copy of every publication produced in the UK and Ireland and houses a collection of 150 million items, in most known languages. Treasures include the Magna Carta, Lindisfarne Gospels, Leonardo da Vinci's Notebook, The Times first edition from 18 March 1788, Beatles manuscripts and the recording of Nelson Mandela's trial speech.

 


The CTBF is the British trade charity of the film, cinema and commercial television industries including cable and satellite. They give practical and financial assistance to anyone from the industries who needs it. They also run charity film premiers, including the first public screening of Casino Royale on 14th November 2006.

 


DSSR is a building services and environmental consultancy with over 60 years experience in the UK and overseas. DSSR’s design philosophy is to provide a flexible approach to achieve the highest design standards, provide cost effective solutions to meet the client and project needs, utilising the latest proven technology and equipment. Sarah Clark, responsible for the selection and installation the CRM system, said "We compared several different CRM systems but most required us to know exactly what we wanted it to do to set it up. Really Simple Systems offered us the scope to tailor each page ourselves as we went along, which has resulted in a bespoke user-friendly system. The support has been and continues to be exceptional."

 


Alaric is an international provider of leading-edge software products for EFT Authorisation & Switching, ATM Monitoring, Fraud Prevention & Detection, Risk Management and Payments Integration.  Alaric’s principal focus is providing business-driven technology software products for the payment industry that meet both business demands and evolving industry regulations. Alaric’s products can be used by credit/debit issuers, acquirers (both ATM and merchant) and payment processors. "Following expansion of our Sales and Marketing departments, we recognised the need for a CRM system to manage our contacts, forecasts and campaigns effectively and in a user-friendly fashion to ensure continued use. Remote access was a necessity due to our sales teams being located globally, and therefore the hosted option was an ideal solution. Really Simple Systems has more than met our requirements in terms of speed of implementation, functionality, scalability and support." Nikki Knight, Industry Marketing Manager

 


Internationally recognised law firm Kingsley Napley specialises in corporate and commercial work, criminal and commercial litigation, commercial property, employment, immigration, criminal negligence and family law. It has 35 partners and 90 fee earners located in its London office. Founded in 1937 by Sidney Kingsley and David Napley, Kingsley Napley has a wide client base including large public companies, individual professionals, owner-managed corporate businesses and individuals. It is ranked 77th for size in London in Legal 500. Kingsley Napley prides itself as law firm that supports solid relationships with its clients. It was listed in the 2004 Client Service Review as being down to earth, easy to get along with, straight talking, efficient and effective and approachable. It ranked sixth in Chambers and is noted for its ability to "punch above its weight". 
"Something that would have previously taken weeks - asking for information, chasing for it, entering into a spreadsheet and then analysing it - now takes 10 minutes. This isn't an exaggeration. We had the system up and running very quickly and it has saved us an incredible amount of time." says Alison Burdick, Head of Marketing, "We chose Really Simple Systems because we wanted something that we could implement very quickly in days not months. We wanted something where we could test the concept of CRM without the high risk factor of exorbitant costs and resources, implementing something we wouldn't use. Really Simple Systems is value for money and the perfect solution for us in our early days of dipping our toe in the water. Who knows, we may yet put a whole leg in as it is going so well."

 


Advanced is a forward-thinking logistics company that has invested in the capacity, technology and infrastructure required to meet the supply chain needs of today's fast-moving retail sector. Advanced operates what is probably the highest volume Garment Processing Warehouse in the UK. In addition, it is a growing force in Fashion Logistics and the rapidly expanding Fulfillment market. No other logistics firm has more experience in ensuring that merchandise arrives perfectly presented at the right time, each and every time - that's why we are the ready-for-sale specialists in logistics. According to Mathew Ludlam, "Choosing Really Simple Systems has made the move into CRM software straightforward. With the help of the wonderful Really Simple support team, I have been able to upload our scattered data, configure the system to our needs and get a team of six operational - all without having to involve our IT department. I can think of no higher praise." 

 


Established for over 17 years, itpr, www.itpr.co.uk, has been managing successful PR campaigns for IT and communications organisations focused in the UK. Its solid, no nonsense approach has produced an enviable track record and reputation for providing increased sales promotion and media exposure for clients. itpr’s knowledge of the demands on computer resellers, authors, systems integrators and distributors combined with extensive experience in these industries, gives a unique advantage to provide clients with tailored, effective PR support. itpr are a top 20 UK Tech agency and top 150 UK PR agency, according to PR Week. Director Ashley Carr comments: "We needed a system to help us manage the increasing number of inbound sales enquiries that was quick, and above all, easy to use – a CRM system needs to aid the sales process, not get in the way of it! Really Simple Systems software enables us to keep on top of new business at the office, from home and from any internet connection – including mobile."

 

Taking the complexity out of CRM

 


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