Really Simple Systems - web based, hosted CRM that is fast and easy to use.
By running your CRM on our servers you get a full functionality CRM
system without the overhead of installing and maintaining software on your
own computers. We maintain the software, the computers and back the data up
for you every night - all you need is the browser that you are using right now.
With Really Simple Systems hosted CRM you and your team can manage all your
customers, prospects, contacts, tasks, sales opportunities and marketing
campaigns in one easy-to-use system. You can access your data from wherever you can connect to the Internet -
at the office, from home, in your hotel room, on the road, on your mobile/cellphone
or PDA, in your favourite
coffee shop.
Really Simple Account and Contact Management keeps tracks of all your customers, prospects
and suppliers in one simple database that links Contacts (people), Tasks (things
to do) and Activities (things that have happened) to their Accounts (companies
and organisations).
Really Simple Opportunity Management allows you to keep track of your Opportunities
(potential sales), run sales forecasts and see sales history by customer and
product.
Keep track of your appointments and tasks with Google Calendar, the free web
based diary that can be easily shared amongst your colleagues, co-workers and
subcontractors. Really Simple Systems embeds Google Calendar and allows you to
automatically add tasks and appointments. Google Calendar is part of Google's
desktop suite that includes mail, toolbar, word processing and spreadsheet.
Really Simple Marketing consists of Campaign Management, Personalised Emailing and Web Transactions.
Track marketing campaign performance and results, send personalised emails with
click-through tracking, capture new enquiries from your web site automatically.
Really Simple Case Management tracks support and service requests and escalate them to meet service levels,
and report on response times. Use SLAs (Service Level Agreements) to monitor
performance and to rank cases.
You can access Really Simple Systems CRM and your data from
anywhere where you have Internet connectivity: from your office, your home, your
laptop, your hotel room or from a public Internet terminal in a hotel or
Internet café. All
the software and your data is hosted on our dedicated servers located in North
London. There is no software to install or update, all you need is a
browser.
Having the whole system 100% hosted solves the tricky problem of
synchronisation: your data is on the office server but you are out of the office,
or you have offices in multiple locations. If you have multiple sets of data (on
your laptop, in other offices) then they need to be regularly synchronised, and this
process can lead to out-of-date data or data corrupted or lost. With Really
Simple Systems all the data is held in one real-time database, with no need for
complicated local or synchronisation applications..
Your data is backed up and held off-site every night for total safekeeping. If you delete data by
mistake we can roll your system back to how it was yesterday or a week ago. You
can have a full copy of your data whenever you want.
We run a permanent, live, standby system 24 hours a day in another geographical
location so that in the event of a disaster in our datacentre users can switch
seamlessly to another system.
There's no confusion as to who owns your data with Really Simple Systems. Each
customer has their own database which can be downloaded at any time for local
backup or analysis, so you will never be locked in. For a small additional fee a
copy of your data can be ftp'ed to your servers every night.
Fast, friendly support is available every business day by either email or telephone.
Business day support is included as standard, 24/7/365 support for an additional fee.
All you need is a browser (Microsoft Internet Explorer 5 or above, Mozilla
Firefox, Safari or compatible) and a connection to the Internet (modem or broadband).
You can access the system from a PC, a Mac, a Linux box, or a handheld PDA or phone that has Internet access.
You can be up and running with Really Simple Systems Hosted CRM for A$80 per
user per month. The monthly fee covers software licensing, support, maintenance
and application hosting. Check with us for the latest subscription fees in other currencies.
You can download an Opportunity Management product brochure by right clicking here.
You can download a Campaign Management product brochure by right clicking here.
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Really Simple Account & Contact Management
Product Brochure