Really Simple Systems Opens North American Office

UK's largest hosted CRM vendor opens Toronto office to challenge US competitors, support new business and sustain global growth

12-May-2009

Really Simple Systems, the largest UK vendor of hosted Customer Relationship Management (CRM) systems and winner of the 2008 Software Satisfaction Award for the best Small Business CRM system, has opened an office in Toronto to contend with the US and Canadian market for simple, hosted CRM.

The office is a joint venture between Really Simple Systems and 4Growth Inc., a Toronto based business management and SaaS distribution company specialising in SaaS solutions for small and medium sized businesses (SMBs) and large enterprises.

Steve Bielawski, Managing Partner, 4Growth Inc., will head up the new operation. "Small businesses in the US and Canada are moving to Software as a Service (SaaS) applications", comments Steve, "They are attracted by the low cost of ownership and fast implementation, but they also want low complexity and solution flexibility. Really Simple Systems Hosted CRM delivers all four."

Really Simple Systems will be building a channel program in North America based around technology distribution and publishing companies, industry associations and conventional CRM resellers. Partners will gain an annuity revenue stream over the lifetime of their customers.

Mike Young, Practice Leader at Pinnacle Management and one of the first users of Really Simple Systems in the US, comments, "Really Simple Systems CRM helped us generate loads more leads. As leads increased dramatically we have been able to operate in a much more strategic way."

According to Gartner 90% of companies worldwide are planning to grow their use of SaaS, and a recent survey by Microsoft showed that 86% of small to medium sized businesses will move to SaaS in 2009.

About Really Simple Systems
Really Simple Systems Hosted CRM is aimed at small and medium sized organisations with between 5 and 200 people who want a straightforward hosted CRM sales, marketing and support system. The hosted model is particularly suitable for companies with multiple locations and sales people who work remotely or at home. Really Simple Systems, winner of the Software Satisfaction Award 2008 Small Business Software CRM, is the largest United Kingdom provider of hosted CRM systems with offices in the UK, North America and Australia. Users include the Royal Academy of Arts, the British Library, Citicorp and the Department of Health as well as many small and medium sized companies.