4th November 2008
Really Simple Systems, www.reallysimplesystems.com, the UK's largest hosted CRM vendor, has announced it has won the Software Satisfaction Award 2008, taking 68 percent of the Small Business Software CRM category vote. The Awards recognised 20 software firms in a ceremony held at The Brewery in central London.
The Software Satisfaction Awards, organised by Sift Media and sponsored by BASDA, aim to reflect the real world experience of software users. The results are based on the views of genuine buyers and end-users of business software applications, making it a unique accolade and a truly independent and effective indicator of product and support quality. Lisa Kilmister, Sales Manager at Really Simple Systems, comments, "We're a fairly young company, only two years old, so it's an honour to get the award. What’s more is that the award is voted for by the customers, making it a very valuable achievement."
Really Simple Systems took 68 percent of the vote in the Small Business category whilst the runner up, NetSuite Small Business, reached only 8% followed by Mamut Enterprise and ACT! from Sage. The shortlist for the award categories is based on a final voting population of 5,967 end users and purchasers of business software from a survey covering 19 categories of accounting & finance, HR and customer management applications.
SaaS (Software as a Service) suppliers dominated the Awards clearly indicating that this is a successful way for small and large businesses alike to increase efficiencies, lower costs and gain valuable customer satisfaction. Kilmister comments, "Hosted software is very easy to set up and is cost-effective. This is especially key to businesses that require a CRM solution of some form and are looking at the best options in the market at this present time."
Really Simple Systems also scored the highest across all the CRM categories. John Paterson, CEO of Really Simple Systems, comments, "We’ve always been committed to delivering better service as well as simpler software, and it’s great to hear that our customers believe we’re succeeding."
For a full report and the final results please click here.
About Really Simple Systems
Really Simple Systems Hosted CRM is aimed at small and medium sized organisations with between 5 and 200 people
who want a straightforward hosted CRM sales, marketing and support system.
The hosted model is particularly suitable for companies with multiple locations and sales people who work remotely or at home.
Really Simple Systems is the largest United Kingdom provider of hosted CRM systems and has offices in the UK and Australia.
Users include the Royal Academy of Arts, the British Library, Citicorp and the Department of Health as well as many small and medium sized companies.