Case Studies

Sydney-based Agility Consulting is a financial and information technology-consulting firm that specialises in the provision of high-quality, high-value business intelligence solutions, including Activity Based Costing, Balanced Scorecards, Shareholder Value and Process Improvement.

Sales Director Bill Patrick commented "The implementation of Really Simple Systems Hosted CRM has helped us achieve quality customer services"

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With over 30 years of experience, Information Builders helps organisations access all of their information and deliver it to anyone who needs it, using its simple and agile business intelligence and integration solutions. A global group with 1,400 employees, Information Builders has 47 offices, 26 worldwide distributors, and over 12,000 customers.

Regional Director, Australia and New Zealand, Paul Beks commented "They did what they said they would do and responded faster than the other suppliers. It was always a case of good, honest communication."

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Medical Innovations is a firmly established medical company with many years of clinical experience. It manufactures and supplies a wide range of specialised medical equipment designed to help clinical staff improve their patients' quality of life. The company had been using ACT! but was unhappy with the reliability of the product, so moved to Really Simple Systems.

"The implementation has been 100 per cent successful; It quite simply couldn't have gone better." says Andy Eakins, Business Development Director, "It was perfect and fast."

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The Royal Academy of Arts is an independent fine arts institution which supports contemporary artists and promotes interest in the arts through a comprehensive and ambitious exhibition programme. Founded in 1798, the Academy is completely autonomous, politically independent and self-funding. The famous Summer Exhibition is a hugely popular show of contemporary art held every year since 1769 and attracts up to 800,000 visitors. The Friends organisation is the third largest in the world and numbers more than 85,000 members. The Royal Academy of Arts Magazine carries advertising from art galleries and art related companies around the word. It is published quarterly.

"Really Simple Systems is super-reliable and we can always be confident in the fact that all our data is backed up and stored" says Kim Jenner, Business Manager, "It really has transformed the way in which we work."

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With 14 offices spanning the country, Bentley Jennison is one of the fastest growing chartered accountants in the UK. The firm, which won the Large Firm of the Year category in the Accountancy Age Awards for Excellence 2006, provides a range of business support and development services covering every aspect of compliance and advisory work. Work ranges from simple accounts and tax, to sophisticated management consultancy, cross-border transactions and custom software development.

Tim Tansley, Database and Internet Marketing Manager, said "Even self-confessed technophobes have been surprised at how user-friendly and intuitive it is. In fact choosing Really Simple Systems was a no-brainer given that it was the only one of all the solutions the firm looked at that met all of its requirements". 

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Green Your Office sells ethical office products, including printer consumables, stationery, water and everything else that is needed to manage an office. Everything they sell is socially and environmentally responsible.

John Theaker, Senior Partner & Founder, said "We were using Microsoft Outlook and spreadsheets to track customers and prospects but as our business grew we needed something better. Most systems that we looked at were far too complicated, but Really Simple Systems lives up to its name and were really helpful both during and after our evaluation."

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IIZUKA can deliver custom solutions when packages aren't enough, but for a cost that is considerably less than traditional bespoke software. Managing Director Greg Hayes said "We wanted a hosted CRM system and looked at Salesforce and Sage amongst others, but chose Really Simple Systems because of its speed and low learning threshold for our users."

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Oxford-based B2M Solutions is a market leader in the rapidly growing market for mobile device management solutions. In 2005 the company launched its key product suite, mprodigy. The first enterprise mobile management solution to help organisations keep employees out on the road, mprodigy controls mobile assets and suppliers more effectively, and ensures streamlined change management when new mobile technology is introduced to staff in the field

Julie Purves, Managing Director, said "Really Simple Systems has been an absolute Godsend. It has all the functionality that we need from a CRM system while still managing to save us significant amounts of money. I would recommend it to anyone"

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