About Really Simple Systems

Really Simple Systems Hosted CRM is aimed at small and medium sized organisations or departments of larger organisations who want a simple, easy to use cloud-based CRM sales, support and marketing system. The hosted model is particularly suitable for companies with multiple locations and people who work remotely or at home. With over 2,000 users Really Simple Systems is the largest United Kingdom provider of hosted CRM systems and has offices in the UK and Australia. Customers range from single user to 300 user systems, and include the Royal Academy of Arts, the British Library, Serco, RSM Tenon and the Department of Health as well as hundreds of small and medium sized companies.

In October 2010 the company launched Free Edition, a ground breaking free CRM system for two users.

You can read and subscribe to the Really Simple Systems blog at blog.reallysimplesystems.com.

Really Simple Systems in Australia

Really Simple Systems opened its Sydney, NSW office in January 2008 and now has a wide range of customers including Agility Consulting, Bag People, Holmesglen Business Training, JSD, Rephouse, Retail Theft Control, The Wren Partnership, Water Conservation Group and Watersave Australia.

About John Paterson, CEO & founder

John has used, implemented and overseen more CRM systems than he cares to admit to as a salesperson, sales manager, sales director, COO and CEO. As CEO of CRM vendor Oxygen Solutions it was reinforced that the key to successful CRM implementation was very little to do with technology but all to do with getting the users to use it the system properly, and the key to getting people to use it properly was to make it as easy-to-use and as fast as possible. It was off the back of these experiences that he saw the gap in the market for a simple, straightforward hosted CRM system that was aimed specifically at small and medium sized organisations.

Previous companies that John has run include Systems Union Group (mid-market ERP), Oxygen Solutions (CRM) and Zeus Technology (Internet infrastructure).

You can read John's blog on the software industry, Contrary Thinking, at contrarythinking.wordpress.com

About Simon Hubbard, Managing Director, Australia

Simon has been in the IT industry for more than 20 years and in that time has worked in a variety of roles including services and support, product marketing, account management and sales. Having used CRM systems he knows that any CRM system needs to be fast and simple to use otherwise at best it will contain minimal information and at worst it will not be used at all! His background also gives him a better understanding of what different departments need from a CRM solution and how these need to interact to provide value to the business.

Prior to this role Simon was with Systems Union and was responsible for the sale and implementation of Back Office solutions for hotels across Asia Pacific.

In his spare time Simon enjoys cycling and taking part in triathlons. One day he hopes to finish the swim leg in front of at least one other person!!